CUSTOMER SERVICE INFORMATION

Shipping

• Checking on the Status of an Order
• Delivery Time
• Free Freight
• Handling Charge
• International
• Pallet Charge
• Rates / Shipping Charge
• Truck / Common Carrier
• Surcharges
• Shipping Notice
• Suggestion Box
• 48-hour Fast Action Guarantee

Returns and Cancellations

• Return Procedures
• Packaging Guidelines
• Damage Claims
• Refunds / Exchanges
• Insurance
• Order Cancellations
• Restock Fee
• Backorder Policy
• Returned Check Policy

Contact Us

• Phone Number
• Email
• Written Correspondence
• Store Hours
• Testimonials

Do you have questions? Please use the form below to contact the customer service department. Red indicates required fields.

Forms

• Leasing Information
• Credit Application [ .pdf ]
• Government Credit Application [ .pdf ]
• Custom Die Cutter Configurations [ .pdf]
• Custom Die Cutter Specification Sheet 1 [ .pdf]
• Custom Die Cutter Specification Sheet 2 [ .pdf]
• Custom Die Cutter Specification Sheet 3 [ .pdf]
• Adobe Acrobat Reader (needed to read PDF files)