I am interested in buying one of the Minipack Galaxy Shrink Wrap for our Warehouse operation, but I am not sure how reliable the shrink wrap machine is. Do you supply spare parts upon customer requests? Do you have technicians who can travel to the customer plant for servicing? Thank you
You’ve certainly made a wise choice! The Minipack Galaxy shrink wrap machine is one of the most reliable models available on the market today. In fact, we’ve used several Galaxy demo models on our showroom floor for the last few years. And speaking from experience, this is a well-built, extremely reliable machine. About the only parts you’ll ever need to replace on a Galaxy are the minor pieces that wear out with use, such as the shrink film cutting wire. Our customers also report similar results with their Galaxy unit. It’s a rare occasion when a customer calls about an issue with their MiniPack shrink wrap system!
Office Zone offers full support and service on these machines. No matter where you are located, we can ship replacement parts and supplies. We also offer on-premises services with certified technicians in most parts of the United States.
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This entry was posted on Thursday, December 23rd, 2010 at 9:39 am and is filed under Questions & Answers, Shrink Wrap Machines. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.