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Troubleshooting Guide for the Dahle 450 Series Hopper Shredders


Models 20452, 20453

SymptomPossible CausesSolution
No Power
  1. Unit not unlocked.

  2. Unit unplugged.
  3. Outlet dead.
  4. Door not fully closed.
  5. Shred bag full.
  • Unlock safety button and press reset.
  • Connect to outlet.
  • Reset Circuit Breaker.
  • Close door.
  • Change shred bag.

Low Capacity
  1. Cutting Blades dry.
  • Lubricate cutting blades according to instructions.

Before You Shred 
  • Read all instructions carefully.
  • Unscrew leveling feet until shredder is level and stable.
  • Lock leveling feet with lock nuts.
  • Be sure the electrical outlet provides the proper power to your shredder.
  • Install shred bag.

Turning Shredder On 
  1. Turn key clockwise to unlock red safety button.
  2. Press reset button.
  3. Green power lamp should be lit.
  4. Shredder is now in stand-by mode.
  5. Press red safety button to turn shredder off.
Note: Always turn shredder off if it will be unattended for long periods of time.

Shredding 
  • Turn shredder on. Press forward button to begin shredding operation.
  • The shredder can be fed either from the top or the front. For this purpose, a feed opening is provided on the top for emptying waste paper baskets (paper only) and at the front for feeding cut stock and continuous forms.
  • Three EDP shelves can be folded up to facilitate the shredding of continuous forms.
  • The shredder will not operate unless the waste door and access door are completely closed.
  • Microfiche and transparencies can also be shredded in the same manner as paper, however, you should shred a piece of paper after every eight or 10 sheeds of plastic. This helps clean plastic particles out of the shredding mechanism.

Capacity 
Capacity is the number of sheets of 8 ½” x 11” paper that can be shredded at one time. These figures are approximate and machines may vary slightly due to various conditions. It is not recommended that you try to run your shredder at maximum capacity, as this increases the chance of a paper jam.
Model20 lb. Bond16 lb. Bond
20452
20453
85
65
100
85

Clearing a Paper Jam 
If too many sheets of paper are fed into your shredder at one time, it may cause a paper jam. Running your shredder at maximum capacity increases the chance of a paper jam. If a paper jam occurs, it is easy to clear by following these simple steps:
  1. Turn shredder off by pressing the stop button.
  2. Press the reverse button to clear jam.
  3. Open access door to remove jammed paper.
  4. After paper has been removed from hopper, close access door.
  5. Separate some of the sheets and continue shredding.

Changing the Shred Bag 
When the shred bag is full, the shredder will automatically shut down. Changing the shred bag is quick and easy if you follow these simple directions:
  1. Turn shredder off.
  2. Open waste door to expose waste bin and shred bag.
  3. Roll waste bin and full shred bag from shredder.
  4. Dispose of shred bag.
  5. Install new shred bag in waste bin, draping end of shred bag over edge of waste bin.
  6. Roll waste bin, with new shred bag installed, back into shredder.
  7. Close waste door.
  8. Turn on shredder and continue shredding.
Note: Shredder will not operate unless door is completely closed.

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